I know Rachel from the W Hotel and she is a great asset to the Tourism Industry of Amsterdam, for guests traveling with kids. She is unquestionably one of the most able deliverer in the class, and her work in the class consistently reflected a level of insightfulness and attention to detail to serve her guests needs. Her services are always answered within a few minutes, even the last minute request is always delivered on time.
(Head Concierge at W Amsterdam. 7 juli 2016, Frank was a customer of Rachel)